SILVORA HOUSE
How Silvora House protects and uses your personal information
Silvora House respects your privacy and is committed to protecting the personal information you share with us.
We may collect your name, phone number, email address, billing and delivery address, order details, payment status, and information shared through our website, WhatsApp, Instagram, or customer-support channels.
Your information may be used to:
Online payments are processed through secure third-party payment gateways. Silvora House does not directly store complete card, banking, or UPI credentials.
We may share necessary information with trusted service providers, including courier partners, payment gateways, website providers, and other partners required to fulfil your order. We do not sell or rent customers’ personal information.
Our website may use cookies and similar technologies to remember preferences, improve website performance, analyse traffic, and provide a better shopping experience. You may manage cookies through your browser settings.
We take reasonable precautions to protect personal information. However, no online platform or electronic transmission method can be guaranteed to be completely secure.
We retain personal information only for as long as required to complete orders, provide support, maintain business records, resolve disputes, and meet legal or regulatory obligations.
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and record-keeping requirements. You may also opt out of promotional messages at any time.
Our website may contain links to external websites or services. Silvora House is not responsible for the privacy practices or content of third-party platforms.
Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date.
For privacy-related questions or requests, please contact Silvora House through the contact details provided on our website or through our official WhatsApp support.
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